Terms of Service

Effective Date: 21/12/2024

Thank you for using HTTPHero! These Terms of Service (the "Terms") govern your access to and use of HTTPHero's website, services, and applications (collectively referred to as the "Service"). Please read these Terms carefully before using our Service. By accessing or using HTTPHero, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the Service.

1. Introduction

HTTPHero ("we", "our", "us") provides a website and API monitoring service to notify users when their monitored websites or endpoints are down. By creating an account, subscribing to our plans, or using the Service in any capacity, you agree to comply with these Terms. HTTPHero is a trading name of Black Pug LTD, registered in the UK with company number 10657772.

2. Eligibility

You must be at least 18 years old to use HTTPHero. By using the Service, you represent and warrant that:

• You meet the age requirement.
• You have the legal authority to agree to these Terms.
• You are not barred from using the Service under applicable laws.

3. Account Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate and up-to-date information during registration.
• Maintain the security of your account and password.
• Notify us immediately if you suspect unauthorized use of your account.

You are responsible for all activity occurring under your account.

4. Plans and Payments

HTTPHero offers different subscription plans: Basic, Pro, and Expert.

• You agree to pay the fees associated with your chosen plan, as specified on our website.
• Payment is required in advance and can be billed monthly or annually.
• Refunds are generally not provided, except as required by applicable law or at our discretion.

For detailed pricing, visit our Pricing page.

5. Service Usage

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in violation of applicable laws or regulations.
• Attempt to disrupt, damage, or access the Service in an unauthorized manner.
• Use HTTPHero to monitor URLs or endpoints without proper authorization from their owners.

We reserve the right to terminate your access to the Service if you violate these Terms.

6. Downtime Alerts and Accuracy

While HTTPHero strives to provide reliable and timely alerts for monitored URLs and endpoints, we cannot guarantee:

• 100% accuracy in detecting downtime or issues.
• The speed or delivery of alerts due to technical limitations or external factors.

HTTPHero is not liable for losses incurred due to missed, delayed, or incorrect notifications.

7. Changes to the Service

HTTPHero reserves the right to modify or discontinue any aspect of the Service at any time, with or without prior notice. We may also update these Terms to reflect changes to the Service. Continuing to use the Service after updates constitutes your acceptance of the modified Terms.

8. Termination

We may suspend or terminate your account for violation of these Terms or misuse of the Service. Upon termination:

• Your access to the Service will be revoked.
• Any unpaid fees will remain your responsibility.
• Data associated with your account may be deleted.
• If you choose to terminate your subscription, you must do so before the next billing cycle to avoid being charged for the following period.

9. Privacy

Your use of the Service is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by law, HTTPHero and its affiliates are not liable for:

• Indirect, incidental, special, or consequential damages, including loss of profits or data, resulting from the use of the Service.
• Any issues arising from third-party services integrated with HTTPHero.
• Our total liability under these Terms is limited to the amount paid by you for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless HTTPHero, its affiliates, and employees from any claims, liabilities, damages, or expenses arising out of your use of the Service or your violation of these Terms.

12. Third-Party Links

HTTPHero may include links to third-party websites or services. These are provided for convenience only, and we do not endorse or assume responsibility for their content or practices.

13. Intellectual Property

HTTPHero retains all ownership and intellectual property rights to the Service, including text, graphics, logos, and software. You may not reproduce, modify, or distribute our content without prior written consent.

14. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes related to the Service will be resolved in the courts of the United Kingdom.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: support@httphero.com
Address: Black Pug LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

16. Entire Agreement

These Terms, along with our Privacy Policy and Returns Policy, constitute the entire agreement between you and HTTPHero. If any provision is found unenforceable, the remaining provisions will remain in effect.