Privacy Policy

Effective Date: 21/12/2024

At HTTPHero, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using HTTPHero, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you create an account or use our Service, we may collect the following information:

• Name
• Email address
• Billing information (if applicable)
• URLs or endpoints you wish to monitor

1.2 Automatically Collected Information

When you interact with our Service, we may automatically collect certain information, including:

• IP address
• Device and browser information
• Time and date of access
• Actions taken within the Service

We use cookies and similar tracking technologies to enhance your experience on our platform.

1.3 Google Analytics

HTTPHero uses Google Analytics to monitor traffic, understand how our users interact with the Service, and improve the user experience. Google Analytics collects information such as:

• Pages visited
• Time spent on the site
• Referring/exit pages
• Geographic location (based on IP address)

Google Analytics operates independently and has its own privacy policies. We do not merge personally identifiable information collected through Google Analytics with your personal data. Learn more about how Google uses your data here.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Monitor and analyze usage patterns to optimize performance.
• Send email alerts for monitored URLs or API endpoints.
• Respond to support inquiries and provide customer service.
• Process payments and manage billing (where applicable).

We will not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies and Tracking Technologies

HTTPHero uses cookies and similar technologies to:

• Remember your login details.
• Understand user behavior on our platform.
• Monitor performance and improve the Service.

You can control or disable cookies through your browser settings. Note that some features of the Service may not function properly if cookies are disabled.

4. Data Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: To facilitate payment processing, customer support, or email delivery.
• For Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.
• To Protect Rights: To enforce our Terms of Service or protect the rights and safety of HTTPHero, our users, or others.

We ensure that third parties who receive your data adhere to strict confidentiality and security requirements.

5. Your Choices and Rights

You have the following rights regarding your personal data:

• Access and Correction: You can access and update your account information through your user profile.
• Deletion: You may request deletion of your account and associated data by contacting us at support@httphero.com.
• Opt-Out: You can opt out of receiving promotional emails. However, you will still receive operational emails, such as alerts and billing notifications.
• Cookies: Adjust your cookie preferences using your browser settings.

6. Data Security

We take the security of your data seriously and use industry-standard measures to protect it. This includes encryption, secure data storage, and access controls. However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute data security.

7. Data Retention

We retain your personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

If you use our Service outside of the United Kingdom, your data may be transferred to, stored in, or processed in a country that may not have the same data protection laws as your jurisdiction. By using HTTPHero, you consent to such transfers.

9. Children’s Privacy

HTTPHero is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of data collected from a minor, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of these third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website. Your continued use of the Service indicates your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@httphero.com
Address: Black Pug LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ